Customer access considerations
Optionaladditional_Additional assistance information
Booking summary
Booking status
Optionalcallsign_Assigned callsign or staff member name
Assistance details for this ARR/DEP request
Departure station (where the passenger boards the train)
OptionalheadcodeTrain headcode
Request ID
Journey leg details including headcode, RSID, and platform number
Passenger full name
Optionalscheduled_Scheduled date for the request category
Optionalscheduled_Scheduled time for the request category in HH:MM format
Assistance status
Arrival station (where the passenger alights from the train)
DEP for departure, ARR for arrival
RRMS request entry